Cancellation Policy

At DocsCart.com, we understand that plans can change. If you need to cancel a purchase, please review the following guidelines:

• Before Purchase Completion: If you change your mind before completing the purchase, simply close the transaction window or navigate away from the payment page. No cancellation request is required.
• After Purchase Completion: Once a purchase is completed, cancellations are not possible as the content is immediately delivered to you. Please ensure you review your selection carefully before proceeding with payment.

Refund Policy

We strive to ensure that all transactions on DocsCart.com are smooth and satisfactory. However, if you encounter any issues, please review our refund policy below:

• Eligibility for Refunds: Refunds are only issued in cases where the purchased content is significantly different from its description or is inaccessible due to technical issues on our platform.
• Non-Eligibility for Refunds: Refunds will not be provided if the content is as described, or if the issue arises from user error (e.g., incorrect purchase, inability to access content due to device compatibility).
• Refund Process: To request a refund, please contact our support team at support@docscart.com within 7 days of your purchase. Include your transaction details and a clear explanation of the issue. We will review your request and respond within 3-5 business days.

Technical Issues

If you experience technical difficulties while accessing your purchased content, please follow these steps:

• Check Your Device: Ensure that your device meets the requirements for accessing the content (e.g., compatible software, sufficient storage).
• Clear Cache and Cookies: Sometimes, browser issues can prevent access. Clear your cache and cookies, then try again.
• Contact Support: If the issue persists, reach out to our support team at support@docscart.com for assistance.

Contact Us

If you have any questions about our cancellation or refund policies, or if you need assistance with a transaction, please don't hesitate to contact us. Our support team is here to help!

Email: support@docscart.com